How to Book  
  How We Travel   

Thank you very much for booking our trips!


Phone or E-mail reservations will be held for 10 days, during which a deposit in the amount of $300 per person must be received. All deposits can be paid through bank wire or Paypal.

Step 1. You will need to fill in the Booking Form and send to us by email.
Step 2. You will receive an email of your detailed trip notes and invoice.
Step 3. You may pay US$300/person to secure your bookings.

We do not make any service confirmations until a deposit is made. We recommend paying well in advance to ensure the best hotel bookings, the best staff available and to ensure external price chances (such as domestic flights etc)

Deposit Payment
1. Wire Transfer: This method of payment is secure and cost effectively. You local bank will sure be able to help you. There are also some banks offering online banking systems for online wire transfers. Our bank details will be sent to you along with trip notes and invoice. 

2. Pay by Credit Card: If you want to use a credit card, we use PayPal to ensure a secure method of online payment. Please note that PayPal charges a 3% fee which we must add onto your invoice. We advice choosing the method of payment that reduces your bank fees.

Final Payment
Payment for tours must be received 30 days prior to departure or on receipt of invoice; whichever is the shorter time period. 

Air Tickets
Booking flights online, directly from the airline, is becoming increasingly easy and usually gives access to the cheapest fares. As a result, you can now book your own international flights in and out of China. However, ActiveChina has an international ticketing network and can book international flights for you. Please feel free to use us to compare with your ticket agent.

You can also book your own domestic through Internet or the airlines. But we surely do a better job on that to coordinate with your touring schedules. Domestic air tickets are issued in China and will be supplied to the traveler with E-ticket codes and Flight Itinerary.

Cancellation Terms

Refunds after Full Payment
Air tickets are refundable subject to the regulations of the airlines but may be subject to penalties of as much as 50% if participants cancel without valid cause after any portion is flown. Airlines will usually waive penalties for cancellation due to death in a family or legitimate medical emergency. Air refunds are paid only after received by ActiveChina from the airlines.

If it becomes necessary for you to cancel your trip, the following fees will apply, computed as of the date of receipt of written cancellation notice, which can be sent by email, fax.

45+ days   -  Admin expenses (minimum 5% of tour cost)
30-44 days - Deposit
15-29 days - 50% of tour price
8-14 days - 75% of tour price 
0-7 days   - No refund

The right to cancel any group departure with full refund is reserved by ActiveChina.

Rate Adjustment
Tour costs are unlikely to change unless there are extreme exchange rate fluctuations or surcharges by hotels or ground operators. Participants who have paid in full are protected from any exchange rate adjustments.

Limited Liability

ActiveChina is not liable for any bodily injury or property damage as a result of (but not limited to): physical exertion for which a guest is not prepared; forces of nature; travel by plane, train, auto, boat or other conveyance, or by bicycle, horseback, foot or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations; and the adequacy of medical attention once provided.

ActiveChina is also not liable for: expenses (e.g., meals, transportation or hotel costs) that are not specified as included in the trip cost but may be required to get to or from a trip start or end point.

Activechina reserves the right to make route and hotel modifications as necessary to improve the trip quality or to accommodate the comfort and well-being of guests. 

Guests grant ActiveChina express permission to take photographs or make film records of its trips for promotional and commercial use, as well as approve such use by third parties with whom ActiveChina may engage in joint marketing, without financial remuneration.


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